Agility PR works with some software integrators which are naturally looking to travel further up the value chain into IT consultancy. But to be consultants of real authority in very specific fields they need to be perceived to be the experts that they are. This becomes more critical the more focused you are on one market and the more specialist that market is. Find out here how we worked with one integrator in the contact centre field to help position them as leading authorities in market-specific areas like Workforce Management (WFM), Decision Management and Multi-Channel Communications.
